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Tuesday, December 21, 2010

Serving the 21st Century Patron - WebJunction

WebJunction's second online conference was held December 1–2, 2010. Topics focused on the changing needs, approaches, challenges and opportunities related to customer service in your 21st-century library.  You can view the 9 archived topics  their website.  http://www.webjunction.org/21st-century-patrons/-/resources/overview
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