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Tuesday, July 10, 2012

How To Solve the Impossible Search Problems

There are plenty of Google search cheat sheets floating around. But it’s not often you get to hear advice directly from someone at Google who offers you his favorite search tools, methods and perspectives to help you find the impossible. 

 David Russell, a research scientist at Google, shares some tricks that can help you solve problems that look impossible. 

For the full post full of very good searching tips, visit John Tedesco's blog: http://www.johntedesco.net/blog/2012/06/21/how-to-solve-impossible-problems-daniel-russells-awesome-google-search-techniques/

Thursday, June 28, 2012

Understanding Compassion Fatigue in Your Library - Archived Webinar

You love your job. You love your library. You love helping your patrons and giving them the extra attention that lets them know you care. But there are days when you’ve given just about all you have to give. At the end of the day you feel drained, or irritated, or both! You may have achieved "compassion fatigue." The term, which is used frequently in medical settings, describes a caregiver’s reaction to chronic stress that results in feelings of hopelessness, anxiety, self-doubt, lack of focus and fatigue. This webinar will help you recognize the symptoms and the situations that may trigger compassion fatigue and understand how it affects you and your working environment. Explore ways to take care of yourself so you can continue to show compassion and give your patrons the care they need.

Webinar archive available: 
http://www.webjunction.org/content/webjunction/events/wj/Understanding_Compassion_Fatigue_in_Your_Library.html?utm_source=WhatCountsEmail&utm_medium=Crossroads&utm_campaign=2012-06%20Crossroads

Tuesday, June 12, 2012

Mousercise!

Mousercise is an exercise to increase your familiarity with using a computer mouse. It is great for beginners who are not savy on mouse control.  Check out the exercise at: http://www.pbclibrary.org/mousing/mousercise.htm. 
Read an interview with founder, Chris Rippel (taken from Jessamyn West's blog): http://www.librarian.net/stax/3865/the-origin-story-of-mousercise/
1. Did you make your original Mouserobics/Mousercise as a thing for work? Is it something you used at your job at the library?
When I taught my first basic computer class in Prairie View, Kansas, I lectured on how a computer worked and how to use a mouse. Eyes glazed over. Soon after I made Mousercise.
2. Do you still work at the library?
I still work for the Central Kansas Library System. CKLS has member libraries, not patrons. I was teaching classes in member libraries, not at CKLS.
3. Did you make any other similar tutorials?
Sort of. Here is one about keyboarding. And I played with Word, etc., but none are as successful as Mousercise.
4. What are your go-to sites for people who are looking to teach people computer basics?
I have no one place. Over the years I have made a number of Web sites with links to online tutorials. My first and biggest was a delicious page called Computer Training Tutorials, or something like that. Now I use blogger Web sites to provide links to more training after specific classes, but they don’t get used. Here is one example. I intended to do a Web page for each software, but I didn’t.
I recently gave one of our computer people, Maribeth Turner, my list of Blogger Web sites and she has incorporated the links into a Web site she is creating.
5. What do you think the biggest challenges are in this day and age for teaching technology skills to novice users?

  • Lecturing too much to novices. Novices understand little of what you say and, therefore, remember less. So, for me, the main lesson of mousercise is more work, less talk, and be there to show students how to correct their mistakes. Teaching people how to correct mistakes is as important, sometimes more important, than teaching how to do something correctly. So, in my classes, I generally hand out exercises and tell them to type this. When needed, I give them one- to three-minute explanations of what to do, then let them do it. When that part is done, we go to the next part, i.e., short explanations followed by lots of work.
  • Covering too much in each class. We often pack in so many topics that novice students can’t remember and learn them. Covering less and giving students time to absorb a few basic things works better for me. This has an additional advantage for teaching librarians. Having to cover less allows librarians who may not be experts to also teach classes. Librarians knowing how to type a letter in Word know enough to teach a novice class on it even when they don’t know all the ins and outs of this program. When people ask about something you don’t know how to do. Then you have a topic for the next class.
6. Anything else you’d like to add?
I was going by myself with a mobile computer lab out to teach patron classes in libraries. I had no teaching assistant. I am not a good multi-tasker. I can’t run the teaching computer and effectively watch and help students at the same time. So I have one of the students run the teaching computer. I tell the student what to do. This requires me to clearly explain each step and ensures that at least one student is understanding what is being said and can do it. In hundreds of classes, I have only swapped students twice. They were glad to switch.
I suppose most computer teachers would be uneasy having students with unknown skill levels running the teaching computer. So I am not recommending it. However, I would recommend letting the assistant run the teaching computer to free the more knowledgeable teacher to spend more time helping students.

Thursday, June 7, 2012

The $4 Million Impact of a Thank You Note

Thank you notes. They can give a warm fuzzy feeling when you get one that is well written. Do you write them? It is not only good PR but also a great way to keep your relationships strong. Read this article about how a thank you note from a librarian resulted in a $4 million gift!


http://www.news-leader.com/article/20120605/NEWS04/306050037/Missouri-State-University-West-Plains-campus-donation-4-million-Lorene-Thompson-Brooks-librarian

Tuesday, May 29, 2012

State of America's Libraries Report 2012

Public libraries continue to be battered by a national economy whose recovery from the Great Recession is proving to be sluggish at best. While providing what many state and local governments view as an easy target for budget-slashing, “People depend on libraries now more than ever,” said Susan Hildreth, director of the Institute of Museum and Library Services. “Not only do visits and circulation continue to rise, the role of public libraries in providing Internet resources to the public continues to increase as well. . . . 

“Despite this demonstrated ability of libraries to adjust to meet the growing needs of the public, many libraries across the country face severe budget cuts,” Hildreth said, commenting on a study of library use in the decade ending in 2009. “It’s important to remember that this data ends with 2009, before even more severe budget crises put so many libraries and library programs at risk.” 

Today’s public libraries are grappling with a “new normal” of flat or decreased funding, paired with increased demand for public library technology resources. (Source: Libraries Connect Communities: Public Library Funding & Technology Access Study, 2010–2011)

read more at http://www.ala.org/news/mediapresscenter/americaslibraries/soal2012/public-libraries

Thursday, May 17, 2012

WisconsinEye

On May 16th WisconsinEye will mark its fifth anniversary of bringing gavel-to-gavel, C-SPAN-style nonpartisan coverage of state government and politics to Wisconsin. At a time of major changes in our state's public life and news media, WisconsinEye has established itself as a unique and vital resource for meeting the information needs of citizens and communities. 
 Here's is a list of their achievements so far: 

  • Gavel-to-gavel, nonpartisan coverage of state government, providing the public with a verbatim record of legislative debate for the first time in the state's history—all at no cost to taxpayers. 
  • More than 300 hours of coverage of the historic political confrontation in Madison in February and March 2011, including live coverage of an unprecedented 62-hour Assembly session and mass demonstrations inside and outside of the Capitol. 
  • Transparent and thorough coverage of Gov. Walker’s 2009-11 budget repair bill and 2011-13 state budget, including end-to-end coverage of all Joint Finance Committee meetings in Madison and statewide. 
  •  Oral arguments and other public sessions of the state Supreme Court covered in their entirety. -Produced studio and field programming presenting the daily public policy discussion statewide that constitutes "Civic Wisconsin." 
  •  Hundreds of hours of coverage of candidates and campaigns during the 2008 and 2010 state election cycles. 
  •  Multimedia, multiplatform delivery on cable TV and the Web, including a permanent online archive of state government proceedings available to the public at no charge. We're now available 24/7 on Time Warner Cable digital Channel 363 in addition to Charter digital Channel 995 and BadgerNet. 
  •  Feeds to other local, national and international news organizations for their reporting on Wisconsin state government and politics. 
 If you would like to learn more about WisconsinEye, I welcome the opportunity to speak with you and your colleagues about the network and show you our services, including MyWisconsinEye.

Christopher Long, President and CEO

ph: 608-316-6850 x302
Toll Free: 866-273-5755
cell: 608-658-7901
fax: 608-316-6868

Wednesday, May 9, 2012

ALA Launches Text-Message Advocacy Service

This year, the American Library Association launched Mobile Commons, a new advocacy tool that will allow library supporters to receive text message alerts from the ALA’s Office of Government Relations. The opt-in service will allow the ALA to communicate advocacy messages in a quick and effective fashion using an innovative texting and calling feature.

Advocacy subscribers will have the option to call legislators to discuss particular issues toll-free through Mobile Commons. The text messages will provide subscribers with talking points on issues before automatically transferring the advocates to the offices of their legislators.
Advocates who wish to sign up for the service can text the word “library” to 877877 or sign up online at districtdispatch.org/textalerts.

Mobile Commons was created to deliver more timely communication with advocates and to generate a higher volume of calls into Congress. The Office of Government Relations was alerted to the service after the micro-blogging site Tumblr used it to generate 88,000 calls into the House of Representatives in 14 hours as part of their opposition to the Stop Online Piracy Act (SOPA).

Example: “This timely program will make it much easier for library advocates to stay informed and get involved in the issues facing our nation’s libraries.”

Service subscribers can expect to receive 2-3 texts per month on average.

from http://americanlibrariesmagazine.org/news/ala/ala-launches-text-message-advocacy-service